Our Policies

Privacy Policy Statement

This is the web site of Yarnell Studio & School of Fine Art©. We can be reached via e-mail at gallery@yarnellart.com ; or you can reach us by telephone at 877.492.7635.

We collect certain information from customers who communicate with us via email. This information includes your email address(es), user-specific information (such as the pages you access or visit), and information you voluntarily provide (such as survey information and/or site registrations). We also collect aggregate information on which pages consumers’ access or visit most often. We use this information to improve the content of our Web page and to customize the content and/or layout of our page for you based on the information you provide (such as your browser type).  To retain the information we collect, we use “cookies,” which store your preferences and record particular session information (such as the items you have in your shopping cart). Cookies also record past activity at our site and help us provide you with better service when you return to our site in the future.

If you give us your telephone number online, we will only call you regarding your online order. If you do not want to receive email from us in the future, send us email at the above address and let us know. If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us or sending us an email at the above address.

When you contact us, please provide us with your exact name and email or mailing address. We will be sure your name is removed from our mailing list. We do not share your email address, physical address or phone numbers with other companies or organizations.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Shipping & Return Policy

Packages are generally shipped within 24 hours after your order is downloaded and processed. International orders may take longer to process and ship. Orders placed late Friday and on weekends and/or holidays will not ship until the next business week.

All orders are subject to availability. All sales are final. No refunds. Exchanges may be made within 30 days if product has not been opened or used. Defective or damaged merchandise will be replaced.